A world class course
"Outstanding.
Invaluable. Revealing"
Our clients choice of words - not
ours.
Scotwork delivers its world-class
training and consulting services from 31 country offices located
around the world. We can provide training at almost any suitable
location in over 17 different languages.
People can be taught about a process by reading about it or by
being told about it; "ability" can only be improved through
practice. The approach used by Scotwork on our
Negotiating Skills Training course's is to allow
participants to demonstrate their existing levels of ability and
then to coach them by reinforcing the good behaviors and
eliminating the bad.
We give participants a framework within which the sometimes
apparently chaotic nature of negotiations always fit, a map of the
negotiating landscape, and then furnish them with
relevant key skills tips, techniques and behaviors that allow them
to navigate that map, with greater fluency and ability.
To do this we typically engage in classroom learning type
techniques for only in the region of 15-20% of the time we are in
session. The remaining 80-85% of the time is in practice or mock
negotiations. We have developed a library of cases which will
highlight the most common forms of negotiation
conflict and engage participants by asking them to
negotiate in real time while they are filmed, allowing the tutorial
team to give insight into different options they could have
pursued, and alternative strategies to employ. The
experienced tutors are then able to apply this
learning to the real life issues that the participants
face.
One of the measures of success must be people's ability to apply
the techniques successfully back in the workplace, and for any
improvement to be long lasting. Our research shows that not only do
the participants apply the techniques, but because they
produce results, they keep on using them. In a
survey of the participants' line managers conducted 6 months after
the course, 50% of respondents said that the benefits gained from
attending the workshop were still increasing. Click the download
button below to read our brochure.
We also recognize that for learning to be effective it has to be
memorable, immediately applicable and entertaining. Our use of an
easily remembered map of the process, strong
visual imagery and anecdotes, extensive use of video recording and
replay, combine to have an impact.
• "One of the most practical and readily
applicable training courses I have attended"
Cameron Tully, Production Manager,
Coca-Cola
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