Get the latest views and opinions from some of the most experienced negotiation specialists.
Published: Jun 16 , 2016
Author: Sebastian Bacewicz
It’s common knowledge that being rude to people may not be the best way of achieving what you want. In fact, the effect of being rude will mostly achieve the very opposite: if you're rude to somebody, they're more than likely going to be rude right back to you, and certainly less likely to give you what you want. A resulting vicious circle of rudeness ensues, and a bad deal - or no deal at all – achieved in the end.
Published: May 29 , 2015
Author: Robin Copland
A friend of mine is a specialist clothes manufacturer – I do not want to say more than that for fear of identifying him - who, when he opened his factory thirty years ago, was fairly desperate to get one or two big clients to underwrite his business in the first few unsteady years. Fortunately for him, he found a few, one of whom was and is a well-known high street retailer in the UK.