• Defining negotiation

  • Defining negotiation

  • Defining negotiation

  • Defining negotiation

Negotiation test

Take our negotiation test. Gain insight into your current skill level by taking our mini test.

Take the test
  • Latest Blog Posts

  • Internet shopping - not as much as you could wish for?

    I was reading my newspaper recently and came across an article written by a woman journalist who was celebrating the demise of the, as she called it. ‘shiny suited car salesman’ whose sexist attitudes have apparently in the past been responsible for women being urged to do things like ‘discuss their purchases with the man of the house’ before making a decision. This article set out some, to me, quite eye-opening statistics for the UK market in new and ‘pre-owned’ (it’s what they call second hand here) cars. The internet has liberated people to change their purchasing habits when they buy a car. In the days before the internet dominated our buying approach, the average Briton buying a car made five visits to a dealership before making a purchase. Now, most of us do our research on line. You can choose your new car, sort out the finance for it and arrange the part exchange of your old car on line and even arrange delivery without setting eyes on a single shiny suit. Footfall in car dealerships in the UK has apparently fallen in the last few years from 30 million to an anticipated 15 million this year and a projected seven million in 2018. What a revolution! It is said that the second largest purchase we all make after a house is a car and we are moving to doing that without any human interaction – amazing! Or is it? When I bought my current car, I did what in Scotwork we teach – I enriched the deal by talking one to one with the dealer and getting a few extras to make the purchase just that bit sweeter and more personal. For Jane, my wife, the important extra was a fluffy teddy bear dressed in a T-shirt bearing the manufacturer’s logo which she introduced as ‘just one more thing’ as my pen hovered over the contract papers!

    Read more
  • Rubbish diplomacy

    Two negotiated deals of historic significance. One between Greece and the EU/Eurozone, the other between Iran and the P5+1. Both are hailed as a victory for diplomacy. Both are rubbish. Both are being derided and disowned in all quarters. Both are disintegrating as the ink dries. What do we learn?

    Read more
  • Get in touch

    If you'd like to chat call (973) 428-1991, email usa@scotwork.com or click

    Request a Callback
  • Download our brochure

    Download brochures on our range of negotiation skills courses and our on-going research into their ROI

    Learn more
  • The Real Deal free eBook

    Scotwork takes a creative look at what the real world teaches us about the skill of negotiation.

    Learn more
  • Negotiation Open Public Courses

    We offer regular open courses in California, Illinois, Texas, New Jersey and North Carolina.

    Learn more

What's on?

  • "Fun and safe method of training to highlight areas for improvement, for me has been really useful"Jim Davies - Category Procurement Manager, Cadbury Read full testimonial
  • "Cannot be faulted, invaluable!" Robert Terrone - National Business Manager, Reckitt BenckiserRead full testimonial
  • "Highly useful & immediately recommendable"Phuong Nguyen - Internet Marketing Manager, eBayRead full testimonial
  • "One of the lessons learnt helped me when faced with a AK 47 Serbian Militia man at a roadblock during the Bosnian Conflict"Michael Kelly, DebenhamsRead full testimonial
  • "The structure and content of the different steps that make up the process - also pushing yourself in areas that you had no experience before was very rewarding"Colm Ahern - Technical Services Manager, LVMHRead full testimonial
  • "Excellent framework for the difficult and changing environment in which we work"Jim Farrel, Key Account Manager, NovartisRead full testimonial