By Brian Buck | 03/14/2013
If you have a complaint, don’t wait
I recently stayed at a national hotel chain that I use regularly. On the third night of my stay, I…
Read the post By Brian Buck | 03/07/2013
The critical mass
Shortly after taking office for his second term, President Obama announced that he would visit the Middle East to kick-start…
Read the post By Brian Buck | 02/21/2013
I’ll tell my brother
When I was younger, so much younger than today – I would occasionally find myself in situations which I really…
Read the post By Brian Buck | 02/14/2013
What’s the beef?
Perhaps a better question might be, where’s the beef? The continuing furor about what actually is in our food took…
Read the post By Brian Buck | 02/07/2013
It takes two
The UK press this week has been obsessed with the story of Liberal Democrat MP and ex Cabinet Minister Chris…
Read the post By Brian Buck | 01/31/2013
They eat a lot of peanuts in NASA
They eat a lot of peanuts in NASA’s Jet Propulsion Laboratory as a landing on Mars approaches. It is an…
Read the post By Brian Buck | 01/25/2013
Negotiating with bullies
When facing a bully in negotiation, should you behave the same way? Each of us has encountered this type of…
Read the post By Brian Buck | 01/17/2013
Practice Makes Almost Perfect
Practice pays off. Rory McIlroy’s ride to immortality publicly entered a new phase this week with the official announcement of…
Read the post By Brian Buck | 01/10/2013
The Right Price
The most frequent request asked of Scotwork consultants is ‘Teach me how to know I have paid the right price’.…
Read the post By Brian Buck | 01/03/2013
A Guide for the New Year
Insensitive people have the reputation for being confrontational, in their negotiations as with everything else. They don’t come more insensitive…
Read the post By Brian Buck | 12/27/2012
A Guide for the New Year
Insensitive people have the reputation for being confrontational, in their negotiations as with everything else. They don’t come more insensitive…
Read the post By Brian Buck | 12/20/2012
RMT – Scotrail talks derailed
When is a negotiation not a negotiation? When both parties involved admit that on the one substantive issue involved, there…
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