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REAL-WORLD INSIGHTS

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Published: Nov 01 , 2018
Author: Stephen White

I was intrigued by a radio interview I heard last week. The subject was the long-running battle by the Trade Unions to win gender-equal pay rights for 12,000 municipality workers such as care home, catering and school cleaning staff in Glasgow. Frustrated with Glasgow City Council’s negotiating stance the unions representing these workers had called a two-day strike. The interviewees were the senior representatives on each side. My interest was stimulated because despite the strike going ahead they spent much of the 10 minutes on-air being nice to and agreeing with each other. And with Scotwork being a Glasgow based organisation (albeit with offices in 38 other countries), here was a negotiating dispute which was close to home.

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Published: Sep 13 , 2018
Author: Stephen White

People are fascinated by Pound Shops. They’ve been around the High Street for over 20 years. Stores like Poundland, Poundstretcher, Poundworld, and others grew their estate and their customer numbers rapidly when Woolworths failed and austerity kicked in at the beginning of 2009. Not all have succeeded. 99p Stores were absorbed into Poundland, and recently Poundworld went into administration. For most, the original premise – that everything in the store is £1 – has had to go as inflation limits the stock range that can be sold profitably at that price point.

Published: Aug 18 , 2016
Author: Sam Macbeth

A recent article in The Wall Street Journal headlines "Apple’s Hard-Charging Tactics Hurt TV Expansion - In search of its new big thing, possibly TV, Apple has alienated cable providers and networks with an assertive negotiating style; ‘time is on my side’" they are saying.

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Published: Jul 21 , 2016
Author: Richard Savage

I was rather intrigued by a restaurant in North London, which I heard about recently. Mostly because some friends of mine, who were recommending it, were particularly excited about the fact that it was ‘all you can eat’. Now I don’t know about you, but ‘all you can eat’ in my book reminds me of brightly lit windows promising more cholesterol and MSG than one thought possible or healthy. And indeed the preserve of worn out Leicester Square tourists and hungry students

Published: Jun 02 , 2016
Author: Sam Macbeth

Firstly apologies to the the 1980’s pop group Madness for the title of this blog. The Sun newspaper reported last week that “David Cameron finally manages to get a good deal – after negotiating a second-hand Nissan Micra for Samantha”. Apparently he drove this off the forecourt from the car dealer in his local constituency in Witney, Oxfordshire – very different from the public office £200K Jaguar which he rides in for work.

Published: May 12 , 2016
Author: Robin Copland

The fathers of Scottish devolution came up with a system so complicated as to confuse even the most passionate observer and student of the political scene north of the border. There were three guiding principles:

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Is Anchoring Important?

The other morning, I went for what seemed like my millionth pandemic walk, when I ran into my neighbor. We got to talking about our professions (well, probably more like loud talking, since we were at an exaggerated social distance). He runs a recovery clinic, and I run a negotiation consulting firm. As soon as he heard that I was a negotiator, he asked, “I’ve heard anchoring is the most important thing to do in a negotiation, right?” It got me thinking: Is that the most important thing in a negotiation?

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